Lake Kivu Serena Hotel, Gisenyi ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Gisenyi Rwanda, Gisenyi, Rwanda, 00100

Great

8.7

8.6

/10

3.6

4.3

“The hotel's location right on the beach made our stay lovely, with stunning views and easy access to nearby restaurants.”view full review

Lake Kivu Serena Hotel is a 4-star beachfront hotel featuring a private beach, outdoor swimming pool, and business facilities. This Gisenyi hotel boasts 24-hour room service, air conditioning, and free WiFi.

Rooms & Amenities

Guestrooms at Lake Kivu Serena Hotel feature a seating area, satellite TV, and private bathrooms. Each room is equipped with air conditioning, free WiFi, and safes for added security. Suites include a private sitting area and furnished veranda overlooking the lake.

Dining Options

Dining options include Kiyaga Restaurant, offering British cuisine and locally-sourced ingredients, and Ziwani Café on the beach, serving BBQs and cocktails. The Lake View Bar features a variety of drinks and themed buffet dinners on weekends.

Leisure & Activities

Leisure facilities at Lake Kivu Serena Hotel include a swimming pool, gym, and water sports center, along with two floodlit tennis courts. The hotel organizes recreational activities such as fishing charters and hiking tours to nearby landmarks like Nyiragongo Volcano.

Business & Transportation

The hotel features sophisticated business facilities, including conference rooms and a boardroom. A roundtrip airport shuttle is available, with Goma International Airport just 5 km away and offering easy access for travelers.

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Select your room type

Lake Kivu Serena Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Room

2 persons

250 sq. feet

1 Double bed

Shower

Coffee machine

room details

Family Room

2 persons

270 sq. feet

2 Double beds

Shower

Coffee machine

room details

Suite

2 persons

435 sq. feet

1 King-size bed

Coffee machine

Bathtub

room details

Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

Lake Kivu Serena Hotel offers amenities for your comfortable stay and unforgettable experiences

Stunning Pool Area

“The swimming pool was beautifully designed and provided the perfect place to relax and cool off during warm days.” view full review

Amazing Balconies

“Each room's balcony offered a lovely view of Lake Kivu, making every morning a delight.” view full review

Delicious Breakfast Buffet

“The buffet breakfast had an impressive variety of tasty options that fueled our days perfectly.” view full review

Playground Fun

“The on-site playground kept my young kids entertained, adding a fun and relaxing layer to our family stay.” view full review

Facilities: Great

8.5/10Review score

General

Non-smoking rooms
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Private beach

Sports & Fitness

Fitness centre
Tennis court

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Paid airport shuttle
Room service
Housekeeping
Laundry
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Poolside snack bar
Outdoor dining area
Special diet menus

Business

Meeting/ Banquet facilities

Children

Cots
Babysitting/Child services
Children's buffet

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Live entertainment
Garden area
Spa & wellness centre
Massage
Pool with view
Shallow end

Room features

Free Wi-Fi in rooms
Air conditioning
Mini-bar
Sitting area
Dressing area
Patio
Terrace
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Bedroom

Electric blankets

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Lake Kivu Serena Hotel Location

Gisenyi Rwanda, Gisenyi, Rwanda, 00100

Map view

Gisenyi Rwanda, Gisenyi, Rwanda, 00100

City landmarks

Landmark

Lake Kivu

2.2 mi

Landmark

Rond Point Chukudu

1.9 mi

Landmark

Centre d'Accueil de l'Eglise Presbyterienne

3100 ft

Landmark

Presbyterian Church Rwanda

3100 ft

Landmark

Main Market

3800 ft

Landmark

Rwanda Tourism University College

4800 ft

Landmark

Mosquee

4800 ft

Landmark

Sculpture

5000 ft

Landmark

ULK

1.3 mi

Landmark

Seventh Day Adventist Church

1.2 mi

Landmark

AEBR Gisenyi

1.2 mi

Landmark

Village des Artistes

1.4 mi

Church

Paroisse Saint-Esprit

1.4 mi

Landmark

Kigali Independent University

1.4 mi

Landmark

Kivu Club

1.4 mi

Landmark

Chez Ntemba

1.6 mi

Landmark

Fruits and Vegetables market

1.6 mi

Landmark

Eglise Paroles de vie eternelle

1.7 mi

Landmark

Virunga Booking Office

1.8 mi

Landmark

Chist Tabernacle

1.8 mi

Landmark

Monument Chukudu

1.9 mi

Landmark

Rubona Peninsula

2.0 mi

Landmark

Eglise Evangelique de la Restauration ERC

2.1 mi

Landmark

Taxi Rank

2.3 mi

Landmark

New Tam-Tam Bikini

10.0 mi

Landmark

African Art Gallery

10.3 mi

Landmark

Belarusian House

24.2 mi

Nearby

Beach

Gisenyi Beach

800 ft

Gisenyi Public Beach

1300 ft

Ave de l'Indépendance

Green Hills Ecotours

1600 ft

Restaurants

Bistro Restaurant & Wine Garage

1500 ft

btwn Ave de l'Indépendance & Ave de la Coopération

Calafia Cafe

3500 ft

Avenue de la Revolution

New Tam-Tam Bikini Bar & Restaurant

10.0 mi

Avenida De La Production

Hotel Italiano Al Lago

10.2 mi

300 Metres from Soccer Field

Getting around

City Centre

Gisenyi9 min · 2300 ft

Airports

Goma International Airport (GOM)9 min · 3.6 mi

Bukavu Kavumu Airport (BKY)251 min · 103.9 mi

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Property information and rules

Check-in

from 14:00-23:30

Check-out

from 01:00-11:00

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in the hotel rooms for free.

Breakfast

At the hotel Lake Kivu Serena guests are invited to a full breakfast served for free.

Pets

Pets are not allowed.

Year renovated:

2006

Number of rooms:

Reviews and Ratings

Feedback about Lake Kivu Serena Hotel from previous guests about their experience.

Review score

Based on 85 verified reviews

9.0/10

Perfect

95%

Recommend

Cleanliness

8.8/10

Comfort

9.1/10

Facilities

8.5/10

Free Wi-Fi

9.1/10

Location

9.4/10

Staff

9.2/10

Value for money

8.4/10

based on 359 reviews

4/5

No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.

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