Facilities of Lake Kivu Serena Hotel, Gisenyi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

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Spacious Comfort

The room was impressively large and comfortable, providing a perfect retreat after a long day.view full review

Breakfast Bliss

The breakfast spread was truly mind-blowing, featuring a wide variety of fresh fruits, hot dishes, and even soy milk for lactose-free options.view full review

Refreshing Pool

The swimming pool was not only clean but the perfect temperature, allowing for a refreshing dip any time of the day.view full review

Fun for Kids

The on-site playground was a fantastic addition for my young kids, allowing them to enjoy themselves while I relaxed by the lake.view full review

General

Non-smoking rooms
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Private beach

Sports & Fitness

Fitness center
Tennis court

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Paid airport shuttle
Room service
Housekeeping
Laundry
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Poolside snack bar
Outdoor dining area
Special diet menus

Business

Meeting/ Banquet facilities

Children

Cribs
Babysitting/Child services
Children's buffet

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Live entertainment
Garden area
Spa & wellness center
Massage
Pool with view
Shallow end

Room features

Free Wi-Fi in rooms
Air conditioning
Mini-bar
Sitting area
Dressing area
Patio
Terrace
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Bedroom

Electric blankets

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Good to know

Check-in/Check-out

from 14:00-23:30

from 10:00-11:00

Amenities

Private parking is possible on site for free.

Wireless internet is available in the hotel rooms for free.

Other information

At the hotel Lake Kivu Serena guests are invited to a full breakfast served for free.

Pets are not allowed.

Year renovated:2006

Number of rooms:44